Hosting & Maintenance

Your website, always taken care of

Fast, secure hosting and hands-on maintenance so you can focus on running your business, not worrying about whether your website is working.

Launching a website is only the beginning. Without proper hosting, monitoring, and maintenance, even the best-designed site will eventually slow down, break, or become a security risk. Most small business owners don't have the time or technical knowledge to manage this themselves, and they shouldn't have to.

We host your website on Vercel's edge network, which means your pages are served from data centres around the world. When someone in Croydon visits your site, they're loading it from a server in London, not a shared hosting box in Arizona. The difference in speed is immediately noticeable and directly impacts your Google rankings and conversion rates.

Uptime monitoring runs 24 hours a day, 7 days a week. If your site goes down or starts returning errors, we're alerted within 60 seconds and begin investigating immediately. Most issues are resolved before a single customer notices. For the rare serious outage, you'll get clear, honest communication about what's happening and when it will be fixed.

Security is built into everything we do. SSL certificates are managed automatically, ensuring your site is always served over HTTPS. We keep dependencies up to date, monitor for vulnerabilities, and maintain daily backups so your data is never at risk. If the worst happens, we can restore your entire site from a backup in minutes.

Performance doesn't just matter at launch. It matters every day. We run monthly performance audits, optimise images, review Core Web Vitals scores, and make adjustments to keep your site loading as fast as the day it went live. As browsers evolve and best practices change, your website evolves with them.

And when you need something changed (a new phone number, an updated price list, a seasonal banner) just send us a message. Content updates are included in your plan and typically go live within one business day. No ticketing systems, no support queues. Just a real person who knows your site inside and out.

How It Works

Our process

01

Migration

If your site is hosted elsewhere, we handle the full migration: DNS, files, databases, emails. Zero downtime, zero hassle. You won't notice a thing except better performance.

02

Setup

We configure your hosting environment, set up SSL certificates, enable CDN distribution, and establish automated backups. Everything is optimised for speed and security from day one.

03

Monitoring

Uptime monitoring runs around the clock. If anything goes wrong (a server issue, a broken deployment, a spike in errors) we're alerted immediately and respond fast.

04

Ongoing Support

Content updates, design tweaks, performance improvements, and security patches. You have a dedicated team keeping your website in top condition month after month.

Frequently asked questions

What hosting do you use?

We host most sites on Vercel, the platform built by the creators of Next.js. It provides edge-network deployment, meaning your site is served from the data centre closest to each visitor. The result is exceptional load times, automatic scaling during traffic spikes, and enterprise-grade reliability, all without the complexity and cost of traditional server management.

What happens if my site goes down?

Our uptime monitoring checks your site every 60 seconds. If an issue is detected, we're alerted immediately, day or night. Most issues are resolved before you even notice. For critical outages, we aim to respond within 1 hour during business hours and within 4 hours outside of them. You'll always be kept in the loop with clear communication about what happened and what we're doing about it.

Can I update content myself?

It depends on how your site is built. For sites with a content management system, you'll have a simple dashboard where you can update text, images, and blog posts yourself. For fully static sites, content changes are included in your maintenance plan. Just send us what you need and we'll have it live within one business day. Either way, you're never stuck waiting.

What's included in the monthly fee?

Our standard maintenance plan includes hosting, SSL certificate management, daily backups, uptime monitoring, security updates, monthly performance reports, and up to 2 hours of content or design changes per month. If you need more frequent updates or additional development work, we offer higher-tier plans or can quote ad-hoc requests separately.

Can I cancel anytime?

Yes. Our maintenance plans run on a rolling monthly basis with no long-term contracts. If you want to cancel, just give us 30 days' notice. We'll export your site files, provide documentation, and help with the transition to wherever you're moving. We'd rather earn your business every month than lock you in.

Ready to get started?

Stop worrying about your website and start focusing on your business. Get in touch to discuss a maintenance plan that fits your needs.